Health Checks

For your peace of mind, we offer a basic health check service for your water softener to make sure it is working exactly as it should.

The health check includes:

  • Water tested
  • Water pressure tested
  • Functionality confirmed
  • Check/adjust control settings
  • Advise on need for further maintenance and repair

£90 (inc. VAT)

Servicing

Even the best equipment needs occasional servicing to keep operating at its best, and we offer the on-going support by a team of expert engineers to ensure water softener systems stay reliable and helping home and business customers deal with breakdowns fast.

Our full water softener service includes:

  • Water tested
  • Water pressure tested
  • Functionality confirmed
  • Check/adjust control settings
  • Fully strip and inspect unit/plumbing
  • Replace routine service parts (where applicable)
  • Check electrical safety (where applicable)
  • Unit fully cleaned and sanitised
  • Advice on need for further maintenance and repair

£129 (inc. VAT)

 

Repairs

As water softener experts with over 30 years of experience in the industry, we have worked on every system imaginable. It doesn’t even matter if you bought your water softener from us or someone else. If you have a problem with it and need it repaired or replaced immediately, just give us a call. We will be more than happy to help.

  • We provide an expert response service that deals with system breakdowns and malfunctions promptly and quickly
  • Emergency repairs on all the most recent makes of water softener
  • We often get old installations working efficiently again and by having your system repaired, rather than replaced, you can save yourself having to fork out hundreds of pounds for a new one

£129 (inc. VAT)*

*Please note that the price does not include major parts

Appointment Times

Whilst every effort will be made to keep to your given appointment time, due to the nature and location of our work sometimes we may be running a little earlier or later than advised. We will always endeavour to keep to a 2 hour window around your appointment time and where possible, our engineer will keep you updated as to changes outside of this timeframe.

Authorised dealer for the three top brands

Kinetico Harvey

Get in touch

Latest News & Blog

Keep up-to-date with the latest industry news and events

What our customers have to say ...

Find out what our customers say about us

See all Testimonials

Alan

Love the water softener big thank you to the installation guys, would highly recommend to anybody else we noticed the benefit straightaway

Leon Williams

Good, reliable service

A good service on January and a successful repair call out in November. A minor query over the invoicing of the last was quickly resolved.

Boo Cruwys

Great service from beginning to end

Great service from beginning to end from Tristan and the team. No hard sell. Prompt, polite and expert installation and courtesy call to check and make sure everything was working. Special mention for Adam and Christina for their help. Would definitely recommend.

Dunja

Great customer service and wow what an amazing difference it made to us. Your hair and skin feels more amazing and you never have to scrub the limescale from the shower, I have the drinking water tap too so will never go without that ever again.

Al Murrani

It’s an excellent service, Adam was so good and polite, my water softener running very smoothly so I can’t ask for more
Thank you very much.

Peter Floyd

Very pleased with the service I get. The engineer undertakes a thorough service of the water softener, checks level of softness in the taps and checks water flow is within expected range. He also clearly explains things and is ready to answer any questions. I personally would recommend Aquasoft.

Andrew

An excellent service from this company, reliable and valuable advice offered by engineer Tristan who then fully serviced the used unit I had purchased. Good stuff.

Anne

Excellent service. Friendly and helpful office and engineer and a very reasonable price. I contacted them because I was so fed up with the hopeless service from the company who installed my water softener. Aquasoft were a breath of fresh air.

Daphne Russell

Always so helpful. Today they came along to check whether my system needed topping up with salt. Checked the system completely and left everything clean and tidy.

Edwin Lock

A very professional company. Completely satisfied with my purchase and would not hesitate to recommend.

Bala Sivaraman

Had a water softener and filter installed about 2 years ago. Zero hassle start to finish. Installation was done in about 2 hours and job well done. would definitely recommend Tristan and his team.

Robert Arokiasamy

Great Product, Competitive Pricing, Pleasant to deal with.

Installed water softener at my property 1.5 years ago. No pushy sales tactics. Was clear and patient in explaining stuff and his installation team and admin team were very professional and great too. So far so good . Hoping to see number of trouble free years.

Ray Holbrook

Great company to deal with, accurate quote, really good installation and tidy work ethic. Water softener has made a huge difference for my little girl and her eczema. The added bonus on top of that is lovely softened water and no limescale. I would recommend Aquasoft to anyone living in a hard water area.

Nick Daynes

We have recently had a water softener installed by Aquasoft. We are over the moon with the quality of the product, our water is so much better than before! The service we had from Tristan and Adam was great as well.

Jon Jenkins

Adam was quick, quiet and very helpful - and obviously knew his stuff. Everything went as expected. Happy with the results and the water tastes different from the filtered water tap.

Chris Verbo

Had a water softener fitted 6 months ago and fantastic. Time to order salt. Not only cheaper than any other supplier was also delivered in person. So impressed with their service.

Nick Turnball

Could not recommend highly enough !!! Outstanding knowledge and very friendly service... Only one person to call for all future needs!

The Little Woodshed

Great RO product, installed quickly and neatly, the installer lee was brilliant , thank you Aquasoft.

Gary Barnes

Very pleased with the company and the service they give in looking after our water softener!

Kathleen Hanlon

Always great service from Tristan and all the team at Aquasoft.

John Leigh

A great local company.

Friendly people who provide a great service at a reasonable price.