Congratulations to Bryan Clarke & Son on a Well-Earned Retirement

After many years serving homeowners with water softeners, Bryan Clarke & Son have officially retired, marking the end of a respected local business and the beginning of a well-earned new chapter. Bryan Clarke & Son built a strong reputation over decades, helping thousands of households improve their water quality and offering a personal, knowledgeable service that many customers came to trust. We’d like to offer our sincere congratulations to Bryan and the team on a successful career, and wish them every happiness in retirement.
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Water Softener engineer - How AquaSoft Can Support Former Bryan Clarke & Son Customers If you previously chose Bryan Clarke & Son because you valued personal service, local knowledge, and dealing with people you trusted, AquaSoft offers a natural next step. AquaSoft UK is an independent, family-run water softener specialist based in Kent, providing maintenance, servicing, and salt delivery for a wide range of systems, including those originally installed by Bryan Clarke & Son. Unlike larger national companies, we focus on: Continuity of service, not call-centre handovers Practical, hands-on support from local engineers Honest advice without pressure to upgrade or commit to subscriptions If you are a former Bryan Clarke & Son customer and want a local company you can rely on long term, AquaSoft is here to help. Get in touch today to speak directly with a local specialist and arrange ongoing maintenance or support that works for you.

A familiar name, a new chapter

Following Bryan Clarke & Son’s retirement, the business has been acquired by a larger national organisation, with servicing now handled by Kinetico Aquacare. For many customers, this change naturally brings questions around ongoing servicing, salt deliveries, pricing, and how support will work going forward. When a long-standing local name changes hands, it’s completely understandable to want clarity and reassurance.

Reassurance for existing customers

If you previously had a system installed or maintained by Bryan Clarke & Son, you may be wondering:

  • Who can service my existing water softener?
  • Will salt and replacement parts still be available?
  • Do I need to change my system or sign up to a service plan?
  • Is there still a local option available?

The good news is that most water softeners, including Kinetico models, can continue to be serviced and maintained by experienced engineers, regardless of who originally installed them. You are not required to upgrade equipment or commit to subscriptions unless you choose to.

Kent's Independent Water Softener Specialist:

local water softener servicing engineer - commercial water softener systems

Why some customers choose a local, independent provider

Since the transition to national servicing, some homeowners are happy with the new arrangement. Others prefer to continue working with a local, independent company. Here are a few reasons customers often tell us they value staying local.

Personal Salt Delivery

No doorstep courier drop-offs. We use our own vans and drivers to place salt exactly where you need it.

  • No heavy 25kg bags on doorsteps
  • No missed courier slots

Competitive Prices

We keep our salt pricing simple. You're not paying extra for a national brand name or bundled subscriptions.

  • Lower price per bag
  • No unnecessary add-ons

No Pressure Support

If your system is working perfectly, we'll tell you. We don't push for upgrades unless it's truly time.

  • Honest, expert advice
  • Decide in your own time

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The only water systems specialist in Kent to offer a 30 day no quibble guarantee. Call us today for a no-obligation discussion on how we can transform your water!

Call Now: 01227 656670

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"Aquasoft went beyond the call of duty! They were wonderful and installed my water softener together with new pipework..."

Why use Aquasoft?

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Why look anywhere else?

  1. Impartial Expert Advice

    from water quality experts

  2. Suppliers of all major brands

    giving you great choice

  3. Professional installations

    using only the highest quality components.

  4. Comprehensive guarantees and parts warranties.

    for complete peace of mind

  5. 1st class aftercare

     for all servicing, maintenance and repairs

  6. Kent's largest salt delivery network

    Salt delivered to your door

  7. Ongoing support

     just a phone call away

  8. 30-day money-back guarantee

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