Our Location

Based in Canterbury, Kent, we are ideally placed to offer you a truly local service and we always go the extra mile for our customers. Our merger with Cascade Water Softeners in 2014 and more recently Crouch Water Softeners has enabled us to build a fantastic team with a wealth of knowledge and experience, covering a greater location than ever before.

Our Products

We offer a full range of water filtration solutions for both domestic and commercial customers.

From water softeners, drinking water filters, water coolers and boilers, taps and salt, we are a one stop shop for all of your water filtration needs.

Our Brands

As one of only a few authorised dealers for both Harvey Water Softeners and Kinetico Water Systems and an Ecowater Local Expert, we are fully trained and experienced to offer you the best possible service on the latest technology available. 

We also work with well known brands such as Quooker, Qettle, Franke and Borg and Overstrom to ensure that our installations are always of the highest possible quality.

Our Independent status ensures we can offer you the very best service, giving truly impartial advice every time to ensure that you get the very best products for your needs.

Our Services

  • Installation of water softeners and water filtration solutions for both domestic and commercial customers
  • Annual maintenance contracts of commercial systems
  • Periodic maintenance of domestic and commercial systems
  • Salt supply for water softeners
  • Servicing and repair of older systems
  • Expertise across most makes and models
  • Expert response to system breakdowns

Our professional repairs and maintenance services can be carried out on recent makes of water softener. It does not have to be one we have installed and we often get old installations working efficiently again saving you money. We always work to the best interests of our clients and go the extra mile to find the most economic and effective solution.

Our Expertise

We guarantee our customers a truly comprehensive service and that includes expert repairs and servicing of water softener systems by our own team of engineers. 

As specialists in our field, all of our team are fully experienced and trained to the highest standards. Customer satisfaction is of top priority and we are proud to receive consistently excellent testimonials and reviews.

Competitively priced and almost always finding a solution to breakdown problems we work throughout London and the South East.

Authorised dealer for the three top brands

Kinetico Harvey

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What our customers have to say ...

Find out what our customers say about us

See all Testimonials


Love the water softener big thank you to the installation guys, would highly recommend to anybody else we noticed the benefit straightaway

Leon Williams

Good, reliable service

A good service on January and a successful repair call out in November. A minor query over the invoicing of the last was quickly resolved.

Boo Cruwys

Great service from beginning to end

Great service from beginning to end from Tristan and the team. No hard sell. Prompt, polite and expert installation and courtesy call to check and make sure everything was working. Special mention for Adam and Christina for their help. Would definitely recommend.


Great customer service and wow what an amazing difference it made to us. Your hair and skin feels more amazing and you never have to scrub the limescale from the shower, I have the drinking water tap too so will never go without that ever again.

Al Murrani

It’s an excellent service, Adam was so good and polite, my water softener running very smoothly so I can’t ask for more
Thank you very much.

Peter Floyd

Very pleased with the service I get. The engineer undertakes a thorough service of the water softener, checks level of softness in the taps and checks water flow is within expected range. He also clearly explains things and is ready to answer any questions. I personally would recommend Aquasoft.


An excellent service from this company, reliable and valuable advice offered by engineer Tristan who then fully serviced the used unit I had purchased. Good stuff.


Excellent service. Friendly and helpful office and engineer and a very reasonable price. I contacted them because I was so fed up with the hopeless service from the company who installed my water softener. Aquasoft were a breath of fresh air.

Daphne Russell

Always so helpful. Today they came along to check whether my system needed topping up with salt. Checked the system completely and left everything clean and tidy.

Edwin Lock

A very professional company. Completely satisfied with my purchase and would not hesitate to recommend.

Bala Sivaraman

Had a water softener and filter installed about 2 years ago. Zero hassle start to finish. Installation was done in about 2 hours and job well done. would definitely recommend Tristan and his team.

Robert Arokiasamy

Great Product, Competitive Pricing, Pleasant to deal with.

Installed water softener at my property 1.5 years ago. No pushy sales tactics. Was clear and patient in explaining stuff and his installation team and admin team were very professional and great too. So far so good . Hoping to see number of trouble free years.

Ray Holbrook

Great company to deal with, accurate quote, really good installation and tidy work ethic. Water softener has made a huge difference for my little girl and her eczema. The added bonus on top of that is lovely softened water and no limescale. I would recommend Aquasoft to anyone living in a hard water area.

Nick Daynes

We have recently had a water softener installed by Aquasoft. We are over the moon with the quality of the product, our water is so much better than before! The service we had from Tristan and Adam was great as well.

Jon Jenkins

Adam was quick, quiet and very helpful - and obviously knew his stuff. Everything went as expected. Happy with the results and the water tastes different from the filtered water tap.

Chris Verbo

Had a water softener fitted 6 months ago and fantastic. Time to order salt. Not only cheaper than any other supplier was also delivered in person. So impressed with their service.

Nick Turnball

Could not recommend highly enough !!! Outstanding knowledge and very friendly service... Only one person to call for all future needs!

The Little Woodshed

Great RO product, installed quickly and neatly, the installer lee was brilliant , thank you Aquasoft.

Gary Barnes

Very pleased with the company and the service they give in looking after our water softener!

Kathleen Hanlon

Always great service from Tristan and all the team at Aquasoft.

John Leigh

A great local company.

Friendly people who provide a great service at a reasonable price.