Canterbury 01227 656670   Thanet 01843 610050   Sittingbourne 01795 844100

Lines Open:

Mon 7:30am-7:30pm

Tues-Thurs 7:30am-6.30pm

Fri 7:30am-5.30pm

Sat-Sun 8am-4pm


Your identity and contact details

Aquasoft UK Ltd will be what is known as the ‘Controller’ of the personal data you provide to us. We take your privacy very seriously and this privacy notice is intended to set out your rights and answer any queries you may have about your personal data. If you require any further information please contact

The purposes and legal basis for processing

We will only collect basic personal data about you, which does not include any ‘sensitive personal data’. This information is so that we can provide you with the products and services you have requested from us. This information will be entered and held on our secure computers/server.

The information will include the following:

  • your name
  • your address, email address and phone number
  • recordings of calls you make to our office


Any third parties you share information with

Aquasoft UK Ltd will not share your information for marketing purposes with other companies. When recording legal documents for insurance purposes we will however need to input basic data to validate there conformity. (I.e your name and address)

How long the data will be stored,

We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained.

Your right and your personal data:

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling

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